Returns & Exchanges
At Triathlete Store, we want to ensure you have the perfect gear for your next race; if your equipment isn't the right fit, you can return or exchange eligible items within 30 days of purchase. Items must be in original, unused condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all technical manuals, tags, and accessories are included to avoid restocking fees.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing